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Partners › Hotels

Your front desk. In every guest’s pocket.

Give guests everything they need during their stay — WiFi, check-in information, recommendations, hotel updates, offers and direct messaging — inside SMOVECITY, the app they already use to plan the city.

Become a hotel partner See how it works
  • Happier guests
  • Fewer repeated questions
  • Direct offers, no commission
  • Reviews you can answer
Small weekends.
Big stories.The Belvedere Hotel page in the app: follow, check in, the breakfast note and the stay details

No hotel app. No new hardware. No complicated setup.

Get started in minutes and start connecting with your guests. Nothing to install: you get a login, you fill in the pack, you print the code.

  1. Create your propertyAdd hotel information and your welcome pack.
  2. Print your QRPlace it at reception and in rooms.
  3. Guests scanThey get instant access to your hotel info.
  4. You’re connectedChat, send updates and share offers.
Print once.
Connect always.
GuestsBelvedere Hotel
18guests joined this week by scanning the desk QR

    Everything guests usually ask the front desk. Already answered.

    WiFi network and password, check-in and check-out times, breakfast hours and where it is served, plus your own “good to know” lines — parking, luggage, the remote for the garage. In their pocket, before they ask.

    • WiFi & password
    • Check-in / Check-out
    • Breakfast & dining
    • Parking
    • Luggage
    • Hotel information
    • Local recommendations
    “All the info
    in one place.”
    The stay page in the app: WiFi and password, check-in and check-out, breakfast times and parking

    Write the welcome pack once. See it as your guests do.

    WiFi, check-in and check-out, breakfast and your own lines, on one page of the dashboard — with the guest’s view of it beside the form, changing as you type.

    • One page for the stayThe welcome pack has its own place in the dashboard, next to your guests and messages. Fill it in between check-ins; change it when the breakfast room moves.
    • What guests see, liveThe preview beside the form is the card guests get in the app, so you know exactly what they will read before you save.
    Welcome packDashboard and what the guest sees

    You type

    WiFiBelvedere-Guest
    Check-inFrom 15:00
    Breakfast07:00 – 10:00

    Saved · guests see it now ✓

    They see

    Belvedere Hotel
    WiFiBelvedere-Guest
    Check-inFrom 15:00
    Breakfast07:00 – 10:00

    One place to talk to every guest.

    Answer questions, share important updates or send announcements to all current guests — directly in SMOVECITY. Each conversation shows the guest’s room and stay dates beside it.

    • Private messagesGuests message the desk from inside the app. Whoever is on shift answers from the dashboard, with the guest’s room, stay dates and other open requests next to the conversation, and one-tap replies that fill the box with your own pack details.
    • AnnouncementsBreakfast moved? Lift unavailable? Terrace opening tonight? One announcement reaches every current guest as a push, with a live preview before you send.
    Respond faster.
    Happier guests.
    MessagesBelvedere Hotel · front desk
    Belvedere HotelOf course — until 12:00 is free for you.On the guest’s phone

    Turn better guest service into more revenue.

    Put a direct-booking offer or a late-checkout deal in front of the people already under your roof, or of travellers heading to your city. You see how many it reaches before you send — and there is no commission on any of it.

    • Stay one more night

      An offer for guests already in the house: a direct rate for an extra night.

    • Late checkout

      Keep the room longer for a small fee, booked from the stay page.

    • Dinner at your restaurant

      A menu offer that lands while they are deciding where to eat.

    Examples of offers you can post from the dashboard.

    New offerBelvedere Hotel

    Who sees it

    Current guestsArriving this week
    0guests will see it
    Stay one more nightA direct rate for the night after your stay. No commission.

    Your hotel doesn’t end at the front door.

    Guests discover the best restaurants, bars, events, attractions and local transport around them — all in SMOVECITY, next to your welcome pack.

    • Restaurants & bars
    • Events & concerts
    • Attractions & experiences
    • Public transport & mobility
    From your hotel
    to the whole city.
    Six app screens laid out around a city map: bars, restaurants, events and the day route

    Know what guests say publicly. Learn what they won’t.

    Public reviews with a reply you write yourself, and a private feedback inbox for the things guests would rather tell you than the internet.

    • Public reviewsYou cannot delete or hide a review, and neither can we on request — a rating a business can edit is worth nothing to the guests reading it. But you can answer, in your own words.
    • Private feedbackNotes with a mood score that only you see. Fix the broken shower before it becomes public.
    ReviewsPublic reviews and private feedback
    Laura M.

    Lovely staff and a perfect location. Breakfast in the garden was the highlight.

    Reply from Belvedere HotelThank you, Laura! We will tell the breakfast team.
    Room 305 · private feedbackOnly you see this

    The shower was only lukewarm in the morning.

    Mark as fixed

    One dashboard. Every guest touchpoint.

    Manage your property, guests, messages, offers and reviews from a single, easy-to-use dashboard.

    • Guests & stays
    • Messages & announcements
    • Offers & promotions
    • Reviews & guest feedback
    • Welcome pack & photos
    • Settings
    The hotel dashboard on an iMac: guests with you now, messages waiting, and the printable QR code

    What your guests are asking

    Guests ask these the moment
    they drop the bags.

    Do our guests need to download anything new?

    They need SMOVECITY, which most are downloading anyway to plan the city — that is the point of partnering rather than building your own app. There is nothing for you to install: you get a login, you fill in the pack, you print the code.

    Partner with SMOVECITY

    Give your guests a better stay. Without building another hotel app.

    Create your property, prepare your welcome pack and start connecting guests.

    Become a hotel partner Contact us
    Better stays.
    Happier travellers.
    A small hotel entrance with two red chairs

    Photo via Pexels: Denys Novikov

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