For hotels & properties

The front desk, in their pocket.

Your guests are already using SMOVECITY to work out what to do in your city. A printed code at check-in attaches them to your property, so the practical things they would otherwise walk down and ask for are simply there — and when they do need you, they message the desk instead of the front-desk phone.

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Every feature above is built and running today — not a roadmap.

The welcome pack

WiFi network and password, check-in and check-out times, breakfast hours and where it is served, plus your own "good to know" lines — parking, luggage, the lift. Guests see it on your page the moment they arrive.

One inbox, not a phone at 11pm

Guests message the desk from inside the app. Whoever is on shift answers from the dashboard, and one-tap replies fill the box with your own pack details — your breakfast times, not a guessed answer. Nothing sends without someone pressing send.

Reach everyone staying tonight

One announcement goes to every current guest — the roof terrace is open, breakfast has moved, the lift is out. It arrives as a push, not an email nobody opens.

Offers your guests actually see

Put a direct-booking offer or a late-checkout deal in front of the people already under your roof.

Reviews you can answer

Public reviews with a reply you write yourself, and a private feedback inbox for the things guests would rather tell you than the internet. You cannot delete a review — a rating a business can edit is worth nothing to anyone, including you.

Do our guests need to download anything new?

They need SMOVECITY, which most are downloading anyway to plan the city — that is the point of partnering rather than building your own app. There is nothing for you to install: you get a login, you fill in the pack, you print the code.