SMOVECITYPartners › Hotels
Your front desk. In every guest’s pocket.
Give guests everything they need during their stay — WiFi, check-in information, recommendations, hotel updates, offers and direct messaging — inside SMOVECITY, the app they already use to plan the city.
- Happier guests
- Fewer repeated questions
- Direct offers, no commission
- Reviews you can answer
Big stories.
Two minutes inside the dashboard.
The hotel dashboard as Belvedere Hotel sees it: guests, messages, offers, announcements and reviews, recorded in one take.
No hotel app. No new hardware. No complicated setup.
Get started in minutes and start connecting with your guests. Nothing to install: you get a login, you fill in the pack, you print the code.
- Create your propertyAdd hotel information and your welcome pack.
- Print your QRPlace it at reception and in rooms.
- Guests scanThey get instant access to your hotel info.
- You’re connectedChat, send updates and share offers.
Connect always.
Everything guests usually ask the front desk. Already answered.
WiFi network and password, check-in and check-out times, breakfast hours and where it is served, plus your own “good to know” lines — parking, luggage, the remote for the garage. In their pocket, before they ask.
in one place.”
One place to talk to every guest.
Answer questions, share important updates or send announcements to all current guests — directly in SMOVECITY.
- Private messagesGuests message the desk from inside the app. Whoever is on shift answers from the dashboard, and one-tap replies fill the box with your own pack details.
- AnnouncementsBreakfast moved? Lift unavailable? Terrace opening tonight? One announcement reaches every current guest as a push, with a live preview before you send.
Happier guests.
Turn better guest service into more revenue.
Put a direct-booking offer or a late-checkout deal in front of the people already under your roof, or of travellers heading to your city. You see how many it reaches before you send — and there is no commission on any of it.
- Stay one more night
An offer for guests already in the house: a direct rate for an extra night.
- Late checkout
Keep the room longer for a small fee, booked from the stay page.
- Dinner at your restaurant
A menu offer that lands while they are deciding where to eat.
Examples of offers you can post from the dashboard.
Your hotel doesn’t end at the front door.
Guests discover the best restaurants, bars, events, attractions and local transport around them — all in SMOVECITY, next to your welcome pack.
to the whole city.
Know what guests say publicly. Learn what they won’t.
Public reviews with a reply you write yourself, and a private feedback inbox for the things guests would rather tell you than the internet.
- Public reviewsYou cannot delete or hide a review, and neither can we on request — a rating a business can edit is worth nothing to the guests reading it. But you can answer, in your own words.
- Private feedbackNotes with a mood score that only you see. Fix the broken shower before it becomes public.
One dashboard. Every guest touchpoint.
Manage your property, guests, messages, offers and reviews from a single, easy-to-use dashboard.
- Guests & stays
- Messages & announcements
- Offers & promotions
- Reviews & guest feedback
- Welcome pack & photos
- Settings
What your guests are asking
Guests ask these the moment
they drop the bags.
Do our guests need to download anything new?
They need SMOVECITY, which most are downloading anyway to plan the city — that is the point of partnering rather than building your own app. There is nothing for you to install: you get a login, you fill in the pack, you print the code.
Partner with SMOVECITY
Give your guests a better stay. Without building another hotel app.
Create your property, prepare your welcome pack and start connecting guests.
Happier travellers.
Photo via Pexels: Denys Novikov
Not what you run?